NAB
Dave's venture into fintech at NAB saw him lead Domestic Payments. His role was split between Design Leadership, and full-stack design on services/products with unmet customer needs.
He provided end-to-end design in Service, Product and Go-to-market, exploring quickest to market MVPs for pilot through to future state opportunities. Dave led design for many of NAB's flagship projects, including first-to-market releases with Amazon, Plenti, NSW Government and many more.
Highlights including securing Amazon where he was instrumental in the sales pitch to enable an aggressive delivery. Another where Dave successfully campaigned for customer-centric, systemic change to improve UX, adoption and confidence.
Clint Gandy, Product Manager, Pay by Bank (AU)/ BankedDave's talent and creativity have truly helped bring Pay By Bank to life. His work has left a lasting impact, and I'm grateful for the passion and dedication you put into crafting stunning prototypes for such a diverse range of merchants. Keep dazzling the world with your design brilliance.
Dave's meticulous attention to detail and his dedication to achieving a 'best-in-class' customer experience are truly commendable. His genuine passion for building something exceptional is an invaluable trait.
One of the standout moments was witnessing Dave lead user testing sessions. His professionalism combined with his ability to make testers feel at ease, reassuring them that there are no wrong answers, was remarkable.